CG0062ASMotor Trade Business Manager

Negotiable • Full time • Shanghai, China

Job Description

The role will be dedicated to servicing the current and future Motor Trade Franchise and dealership/retail clients within the market.  The Manager will also have overall responsibility for managing and growing the business by ensuring strong client relationships, providing service excellence and promoting additional products  solutions to both current and potential Franchise and Retailer clients. 

1.     Contributing directly to the company’s growth and diversification efforts by developing client relationships that result in the delivery of additional solutions for the designated client

2.     Recruit, train and develop the team – with the focus being on the development of Motor Industry skills around Business Management, Composite reporting and Dealership best practice.

3.     Delivering with the support of a team of account managers and analysts (or local partner) company’s composite services to the Motor dealer networks as the Shanghai office expands

4.     Develop a suite of consulting services to compliment company’s portfolio of services.

5.     Interact with clients to provide consulting advice, design and present service proposals, negotiate agreements, renew contracts, assist with decision making and manage client expectations

6.     Work with company Directors, Brand Directors and the New Business Development Teams to establish on-going strategic plans and business goals for the designated client.

7.     Assesses competitive conditions and include within monthly reports assessments and recommendations to the Executive Board regarding existing product improvements and new product specifications necessary to: (a) maintain “best product” status, (b) satisfy client requirements

8.     Manage the administration of the market office (premises, office, financial reporting, meeting legislative reporting requirements and staff as required) – including in the first instance the establishment of the Chinese office.

9.   3 months training in the UK head-office

Required Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The applicant should preferably have sound Motor Dealership Management Accounting knowledge. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

1.     Knowledge of Motor Trade industry, including current trends, competition, and client operations

2.     Proven ability to develop client relationships that result in continuous business and the renewal of long term contracts .

3.     Ability to manage complex or multiple projects and to motivate people to ensure satisfied clients and profitability

4.     Oral communication skills necessary to build consensus and resolve difficult situations diplomatically

5.     Written communication skills necessary to develop effective proposals and complex documents

6.     Excellent oral and written communication skills in English and Chinese ( Mandarin)

7.     Presentation skills required to enable the development and delivery of formal presentations and the ability to convey ideas persuasively to both internal and external customers

8.     Sales and business development skills 

9.   Accountancy degree and experience are essential.

This job was created on 15/02/2012.